《六西格玛之路》基本信息 作　　者:彼得·潘蒂(Peter S. Pande et al), 罗伯特·纽曼Robert P. Neuman, 罗兰·卡法那夫(Roland R. Cavanagh) 出 版 社：麦格劳·希尔公司(McGraw-Hill) 出版时间：2000
《六西格玛之路》内容简介 　　The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization. 　　《六西格玛之路》用指导真实世界的方法解开了6σ管理法之谜。对于任何想实施6σ管理法的公司来说，买一本《6σ管理法：追求卓越的阶梯》绝对划算。《六西格玛之路》介绍了公司 6σ管理法的实施、领导、培训过程中将遇到的各种难题以及对策。它关注的焦点是6σ管理体系的重要步骤和质量改进活动。无论你是6σ管理法的门外汉，还是以对其有深刻认识的行家，本书都使你获益匪浅。6σ管理法将帮助你把公司推向巅峰。
《六西格玛之路》目录 Preface A Guide to the Six Sigma Way Acknowledgments PART 1 An Executive Overview of Six Sigma Chapter 1:A Powerful Strategy for Sustaied Success Chapter 2:Key Concepts of the Six Sigma Sytem Chapter 3:Why Is Six Sigma Succeding Whre Total Quality " Failed" Chapter 4:Applying Six Sigma to Service and Manuactuing Chapter 5:The Six Sigma Roadmap PART II Gearing up and Adating Six Sigma to Your Organization Chapter 6:Is Six Sigma Right for Us Now? Chapter 7: How and Where Shoule We Start Our Efforts? Chapter 8:The Politics of Six Sigma:Preparing Leadrs to Launch and Gu9de the Effort Chapter 9:Prepating Black Belts and Other Key Roles Chapter 10:Training the Organization For Six Sigma Chapter 11:The Key to Successful Improvement Selcting the Right Six Sigma Projects PART III Implenenting Six Sigma: The Roadmap and Tools Chapter 12:Identifying Core Processes and Key Customers Chapter 13:Defining Customer Requirements Chapter 14:Measuting Current Prquirmance Chapter 15:Six Sigma Profess Improvement Chapter 16: Six Sigma Process Design/Redesign Chapter 17: Expanding Integrating the Six Sigma Chapter 18: Advanced Six Sigma Tooks:An Overview Conclusion:Twelve Kdys to Success Appendix Glossary References Endnotes Index